Brochure Reviewer's Guide FAQ Pricing Support / Upgrade Plan Download

Is your technical support staff spending too much time chasing installation and configuration problems (incorrect or missing DLL, invalid registry entries, etc.)? Is your technical support staff spending hours on the phones with your customers playing the question and answer game? Are you frustrated with the amount of time you spend resolving problems that prevent your application from running after the installation of another vendor's application? Are your technical support costs getting a larger slice of your company's overall budget? To learn how you can add value to your product, increase customer satisfaction, and lower your technical support costs, please read the Triage product brochure. We've also compiled a list of questions and answers on Triage. The Triage Products The Triage product line includes the following four products. Triage The base Triage product provides a set of tools to automate the data collection and problem diagnosis process. Triage Pro Triage Pro extends Triage's diagnostic capabilities with self-repair functionality. Triage/db Triage/db is an add-on to Triage and Triage Pro specifically designed to help resolve database related issues. The Triage SDK The Triage SDK allows software developers to extend Triage's data collection capabilities, provide close integration with their software products and brand Triage.