Getting Help
The Up and Running Tutorial
The quickest way to learn Census is to complete the Up and Running Tutorial. This tutorial provides step by step guidance.
Whether you are new to Census or already have some experience with Census, you'll find the tutorial helpful for learning how to use many of the different Census features. You'll quickly learn the basics, including how to find defects, submitting defects, and viewing reports.
Use the Up and Running Tutorial to quickly learn how to tailor Census for your products and environment. This includes creating a new project, out-of-the-box customizations, defining groups, and adding your users.
Users learn at their own pace. The Up and Running Tutorial makes learning Census cost effective and fun.
Online Help
Online help is available for all Census windows. The online help covers all major features. Census uses the industry-standard Microsoft Winhelp.
User's Guide
The Census User's Guide is a task oriented manual. It includes useful tips for all levels of Census users. It is more than a reference manual, you'll also learn about the defect tracking process.
The Census User's Guide is available for download. It can be viewed and printed using Adobe Acrobat Reader.
Beyond The Basics
Beyond The Basics is specifically targeted at users wanting to perform Power Customizations. It includes task oriented and reference information.
It also contains information on other advanced topics such as importing and exporting defects.
Beyond The Basics is regularly updated to include additional information based on questions and feedback from Census users.
Beyond The Basics can be viewed and printed using Adobe Acrobat Reader.
Census Knowledge Base
Our web site contains a Census knowledge base which includes information on known problems and workarounds. The knowledge base also includes FAQ and customization information.
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