Issue Tracking

Census is a Web-based bug and defect tracking system. Use Census to track software or hardware problems, enhancement requests, bugs, defects, calls, and more.

Tailor Census to the way you work - Census is the most customizable bug and defect tracking application available.

Technical Support

Triage eSupport solutions help you provide better and more efficient technical support for break-fix problems.

Triage leverages the power of the Internet to provide automated technical support for any type of software application or hardware peripheral.

Triage extends your existing technical support processes by automating the collection of accurate diagnostics and the resolution of problems.

Centralized Desktop Management

PC-Duo Enterprise is a powerful suite of desktop management modules that gives IT professionals the combination of solutions needed to manage and complete key tasks in a Windows compatible environment:

Inventory Management
Software Metering
Software Distribution
Remote Control
Diagnostics
Help Desk Issue Tracking