Administering Census

Managing Users, Contacts, and Groups

Users

All Census users must have a user account, which consists of a user name and an optional password. You can import user accounts from Active Directory or a Windows domain, or you can use Census Web Admin to create Census user accounts.

Groups

By assigning users to groups, you can control:

• Access to features in Census Admin, Census Web Admin, and Web views.
• Access to projects.
• Workflow permissions.

You use Census Web Admin to create groups, edit group privileges, and assign users to groups.

Contacts

A contact is a person who is not a Census user, but who reports an issue. For example, a customer may report an issue to technical support through a product mailing list. In this case, the customer is the contact, and the technical support analyst who actually enters the report is the submitter.

To create and manage a list of contacts, you use Census Web Admin. Web views can also include a Contact button that opens the Users and Contacts dialog. Access to this dialog from a Web view is controlled by group permissions, which are defined in Census Admin.