Professional Services
MetaQuest Professional Services help you maximize the value of the Census solution by getting you up and running as quickly as possible, with no interruption to your daily business.
We offer a complete package of training and consulting services that allow you to stay focused on your business while we plan, train, and assist you in deploying Census.
Our Professional Services team is composed of skilled professionals with proven experience managing and deploying Census projects. Our team strives to deliver outstanding technical services in the shortest time, and at a reasonable cost.
Whether you are using Census for the first time or simply need additional resources to work with your team, our Professional Services team can help your project be successful by delivering on time and within budget.
Our Professional Services are delivered at your site by experts who know Census best. And because they're available directly from MetaQuest, you get a one-stop solution for Census software and services.
With MetaQuest Professional Services, you are assured of the fast availability and the most reliable operation of your organization's new issue tracking system. We also understand that you have a business to run and deploying a new software application, if not properly planned, can be disruptive. Our Professional Services therefore offer the utmost flexibility paying special consideration to your needs and schedule.
Pre-implementation Planning
Includes:
- Analysis of your technical environment, issue tracking processes, and business objectives
- Delivery of a detailed, step-by-step implementation plan that covers topics such as any initial technical changes or upgrades required to support Census, the installation and configuration of Census, and the deployment and usage of Census.
Benefits:
-
Provides a strategy for a smooth deployment of Census throughout your organization so you can immediately leverage the benefits of Census
Setup and Installation
Includes:
- Installing and configuring Census
- Testing the initial deployment to make sure that it is fully functional
- Working closely with your Census administrator to determine the best way to deploy Census
Benefits:
- An easy, affordable way to ensure that Census is installed and configured for optimal use
Customization
Includes:
- Customization of Census to reflect your process
- Branding of the Census user interface
- Testing for quality assurance and user review
Benefits:
- Quickly integrates Census into your business processes
Technical Training
Includes:
- Courses designed for both Census administrators and Census users
- Onsite training tailored specifically for your personnel or project
- Courses that balance concepts with hands-on labs and exercises.
- Courses taught by experienced technical professionals with real-world experience and dynamic presentation skills
Benefits:
- Helps Census administrators, developers, QA analysts and other staff to expand their expertise with Census
- Ensures that your staff acquire the knowledge needed to effectively use, maintain, and customize Census on their own
- Guarantees accelerated product adoption
|
