MetaQuest Software - Census Bug Tracker
Home
Company
Products Census web-based bug tracker
Clients Census Bug Tracker Features
Support Census Bug Tracker Benefits
Contact Product Offering
Site Map Census Bug Tracker FAQ
What's New With Census Bug Tracker
Version Control Integration
Architecture
System Requirements
Services
Support and Upgrade
Census Bug Tracker Documentation
Purchase Census Bug Tracker
Evaluate Census Bug Tracker
Download Census Bug Tracker
Providing a Windows experience via the Web
Census: web-based bug tracker

Bug Tracker - Features

Web-based Bug Tracker

  • Nothing to install on client machines
  • 24x7 access from any computer
  • Easy to deploy, setup, and administer
  • Define custom Web views for different groups of users (developers, customers, sales, ...)
  • Supports multiple Web views per project

Templates for Bug Tracking, Support Calls, Requirements Tracking, and Weekly Timesheets

Census Bug Tracker includes easily-customized templates for tracking different types of Bug Tracker issues:

  • BugTrk for tracking bugs
  • XSupport for tracking support calls
  • XSupportBugTrk for combined support call and bug tracking
  • Requirements for communicating project requirements
  • Timesheet for weekly timesheets
E-mail Notifications
  • Send e-mail notifications whenever a Bug Tracker issue is updated
  • Define custom "when rules" to trigger e-mail notifications:
    • when any field changes
    • when a specific user makes a change
  • Customize the content of the messages

Version Control Integration

  • Tight integration with Microsoft Visual SourceSafe
  • Provides Web-based, distributed access to VSS projects
  • Link Bug Tracker issues to source code
  • Check source files in and out, get the latest versions, get previous versions, undo changes, and view change histories, all through a browser
Ease-of-Use
  • Intuitive interface—as easy as using a browser
  • One page provides summary and detailed Bug Tracker issue information
  • Point and click access to predefined queries and free-form keyword searches

Track Everything
  • Capture and track bugs, enhancements, tasks or any other project-related, business, or technical issue
  • Required fields ensure correct level of detail
  • Point-and-click editors for customizing fields
  • Create parent-child links between issues

Project-Oriented
  • Create multiple projects
  • Track bugs on a project-by-project basis
  • Multi-user access to project data
  • Per-project customizations
  • Create multiple Web views for each project

Attach Files to Bug Tracker Issues
  • Attach any type of file, text or binary, to a Bug Tracker issue
  • Copy (upload) or link to attachments
  • View attached files

Revision History
  • Track changes to Bug Tracker issues (who, when, why)
  • Choose which fields are tracked

E-mail Integration
  • Submit issues by sending e-mail messages using Microsoft Exchange integration
  • E-mail issues from within Census Bug Tracker
  • Use any MAPI or SMTP mail system to send e-mails and notifications

Spell-Check
  • Use Web-based spell checking solutions to verify accuracy of all submitted text

Built-in Reporting
  • Generate reports, charts, and graphs
  • Spot trends, break down statistics, generate listings
  • Generate and view reports on the Web
  • Use predefined reports or build custom reports1 using Crystal Reports. Custom reports can include features such as charts, formulas, field highlighting, running totals, and graphics.
  • Export reports to a variety of formats (including Excel, Word, RTF, and PDF)
  • Share reports with other users

To build custom reports, you need Crystal Reports XI, 10, 9 or 8.5.Crystal Reports must be purchased separately.


Queries and Sorts
  • Predefined queries and sorts
  • Run ad-hoc queries
  • Build new queries with easy-to-use Query Builder
  • Use predefined sort and layout styles to format the query results; build custom sort and layout styles
  • Share queries, sorts, layouts with other project users

Three-tier Architecture
  • Browser client
  • Web server
  • Database server

Security
  • Define users and user groups
  • Authenticate users using Active Directory, Windows Domains, or Census Security
  • Enable and disable features
  • Restrict access to specific Web views
  • Restrict access to all Web views of a project
  • Define workflow rules based on group membership

Scalability
  • Use out-of-box with Microsoft Access database and MSDE, migrate to SQL Server
  • Multi-tier architecture provides powerful scalability

Workflow
  • Define per project workflows
  • Define the Bug Tracker issue lifecycle by defining a custom workflow model; define states, the possible transitions between states, and which user groups can make state changes
  • Automatically set field values based on values of dependent fields

Customization
  • Customize Bug Tracker to match your process and terminology; add fields, make fields required, remove fields, change captions and value lists
  • Customize Web views by editing the HTML/ASP templates used to generate the Web views
  • Power Customizations - use the Microsoft Access development environment, Visual Basic, Javascript, and other advanced techniques to customize Census Bug Tracker

Submit-Only Web Views
  • In the Submit-Only view, users can submit new issues, but they cannot run queries or view existing issues. A Submit-Only view is a data entry form for new issues.
  • Submit-only views can be easily customized and branded.

Read-Only Web Views
  • In the Read-Only view, users cannot submit new issues, but they can run queries and view existing issues.
Knowledge Base Web Views
  • Knowledge Base views allow users to search, browse, and read knowledge base articles.

Import/Export
  • Import/export to over 10 formats
  • Point-and-click editor for mapping imported data to Census Bug Tracker fields

Administration
  • Repair, replicate, and back up databases
  • Migrate from Access to SQL
  • Delete bugs
  • Log off users

Concurrent Licensing
  • Acquire Census Bug Tracker licenses only for the maximimum number of simultaneous users (users logged on at the same time).
    MetaQuest Software Inc. (770) 622-2850