MetaQuest Software
Home
Company Careers
Products Press Releases
Clients Media Coverage
Support Awards
Contact Partners
Site Map Links
Company
Download or evaluate online

MetaQuest Software Inc.

MetaQuest Software, a member of the Vector Networks Group since October 2001, provides solutions for PC desktop management, software development, and technical support.

Leading companies select MetaQuest because our solutions enable support communities consisting of software developers, vendors, resellers, internal support teams, and end-users to resolve technical problems, communicate effectively, and reuse solutions. These companies are achieving quantifiable results by using MetaQuest solutions to automate problem diagnosis and resolution, eliminate time-consuming phone calls, and give users single-click access to eSupport.

MetaQuest technologies, which include PC diagnostics, application self-healing, and Web-based issue tracking, are available as standalone products (Census for issue tracking and Triage for eSupport), or as modules in Vector Network's flagship product, PC-Duo Enterprise.

PC-Duo Enterprise is a powerful suite of Windows-based desktop management modules for the enterprise market. The innovative, modular design of PC-Duo Enterprise gives IT managers the flexibility to purchase the exact combination of solutions needed to manage key tasks.

PC-Duo Enterprise stands out in the crowd through the integration and consistency of its various desktop management functions: inventory management, software metering, software distribution, remote control, diagnostics, and help desk issue tracking.

PC-Duo Enterprise allows companies to standardize software and hardware configurations, track and control assets with comprehensive inventory and auditing capabilities, and remotely diagnosis and resolve problems. The result is simplified IT support, reduced operating costs, the power to make informed IT business decisions, and the potential for significant improvements in ROI.

Through Vector Network's ever-increasing reseller channel and direct sales, the company services approximately 5000 customers in over 40 countries, with software installed on nearly 3.5 million PCs. Vector Networks is extremely proud of its multi-talented and pro-active worldwide distribution network and is expanding the scope of its Desktop Management software by acquiring Intellectual Property Rights (IPR), collaborative development and/or complementary software products for resale through the channel.

Further information on Vector Networks is available on the Vector Networks Web site at www.vector-networks.com.

 

    MetaQuest Software Inc. (770) 622-2850