MetaQuest Software
Home
Company Careers
Solutions Press Releases
Clients Media Coverage
Support
Contact
Site Map
Company
Vector Networks Launches PC-Duo Enterprise, a Desktop Management Suite with Web-based Capabilities

PC-Duo Enterprise Can Be Deployed Within Days- Not Months Like Traditional Tools

Duluth, Georgia and Tamworth, England - April 30, 2002

Vector Networks Inc. launches PC-Duo Enterprise, an integrated suite of desktop management software that provides centralized desktop management. Designed to run out-of-the box, PC-Duo Enterprise is easy to implement and can be deployed within days, not months like traditional systems management tools. PC-Duo Enterprise offers an enterprise framework without the complexity or high price tag of other products in the market.

PC-Duo Enterprise has a unique, modular architecture allowing IT organizations the flexibility to purchase and implement functional modules as required. The suite includes: Inventory Management, Software Metering, Software Distribution, Diagnostics, Remote Control, and Web-based Help Desk Issue Tracking modules.

Milind Govekar, VP & Research Director, Gartner comments, "It is important today to keep the IT infrastructure up and running to prevent loss of revenue for organizations where IT and business processes are increasingly becoming inseparable. However, IT infrastructure components such as servers, databases or desktops have a habit of failing, so organizations should ensure that they invest in technologies which help diagnose the root-cause of the problem quickly to restore business process availability to minimize the cost of downtime."

PC-Duo Enterprise Modules:
Inventory Management centrally audits software and hardware asset information enterprise-wide using multiple interrogation techniques for unrivalled accuracy. Customer surveys reveal that consistent usage of PC-Duo Inventory Management increased productivity of audit and inventory management staff by up to 90% and virtually eliminated non-license compliance.

Software Metering identifies unused and disabled applications. By redistributing unused licenses and renewing maintenance only for those licenses still in use, IT organizations save money. Additionally, by highlighting usage patterns with its detailed reporting, PC-Duo Software Metering supports training and help desk initiatives and allows IT organizations to better forecast future software requirements.

Software Distribution
enables staff to install new software applications and updates throughout the network within minutes, eliminating the need to visit the networked PCs and servers. PC-Duo Software Distribution allows IT organizations to save up to 90% of the time spent installing software.

Diagnostics automatically protects and restores critical desktop applications, collects configuration diagnostics and performs change analysis. By comparing system and software configurations in real-time, critical applications can be restored within minutes, minimizing work disruptions and maximizing help desk efficiency.

Remote Control enables IT organizations to remotely control any Windows PC or server via LAN, WAN or Internet. It offers an industry-leading feature set designed for help desk support, training and telecommuting. PC-Duo Remote Control allows IT organizations to increase help desk service quality by improving response times and increasing first-call problem resolution.

HelpDesk is a Web-based system that centralizes issue and call tracking for the help desk department. PC-Duo HelpDesk deployment costs are minimal and allow access from any browser, anywhere, any time. PC-Duo HelpDesk works like a Windows application and dynamically updates its interface. It is fully customizable to meet corporate needs.

About Vector Networks
Vector Networks Group specializes in software development and marketing of Windows-based Desktop Management for the enterprise market. Through Vector's ever-increasing reseller channel and direct sales, the company services approximately 5000 customers in over 40 countries with software installed on nearly 3.5 million PCs. Vector Networks is positioned for exponential growth with its focus on acquiring companies with complementary technology.

PC-Duo Enterprise Fully Functional Evaluation Software Available for Download April 26th at: www.vector-networks.com

For further details and interview opportunities contact:
Judith Drucker
PR Essentials Company
Tel: (732) 446-5314
E-mail: judy@pressentials.com

Phil Robinson
Vector Networks
Tel: +44(0)1827 67333
E-mail: probinson@vector-networks.co.uk
    MetaQuest Software Inc. (770) 622-2850