MetaQuest Software / Vector Networks Launches Census 8.2 with Multi Language Support
August 01, 2009 - Atlanta, Montreal and Sheffield (UK).—
MetaQuest Software, a wholly owned subsidiary of Vector Networks, announced the immediate availability of Census 8.2 with Multi Language Support.
"Multi language support is crucial for our global client base. With emphasis on an expanded global market, this added feature represents a huge step for our existing and prospective clients," said Jeff Lalonde, MetaQuest Sales and Business Development Manager. "The ability for our clients to support end-users in their language of choice gives Census a continued edge in today's global marketplace."
Erick Yanez, VP Research and Development at Vector believes the continued focus of his team's efforts on improving performance and ease of administration in Census has paid off. "With the release of Census 8.2 our team has achieved never before seen performance metrics, and received extremely positive feedback with regards to simplifying the administration of Census."
The release includes several additional features, including:
E-mail Signature Support - An email signature consists of text added to all outgoing e-mail messages. Each user can create their own signature allowing for more personalized communication when dealing with end-users.
Firefox Spell Checker Support - Census 8.2 fully supports the spell-checker feature in Firefox, even for e-mails that are in HTML format.
Reserved License Support - Added to the already industry leading flexibility of the Census concurrent license model is the ability to reserve licenses for the most crucial Census users. While all users will still be able to take advantage of the pool of overall licenses, clients will now be able to reserve specific licenses for users whose access must remain available at all times.
About Census Software
Census is a Web-based issue tracking and bug tracking software that allows you to manage issues such as bugs, defects, support calls, and enhancement requests. Census provides an innovative Web-based interface that behaves like a Windows application.
Census includes role-based workflow rules and a Web-based workflow rule editor, automatic e-mail notifications, Web-based access to Visual SourceSafe projects, and Web-based reporting powered by Crystal Reports. Census can be extensively customized through point-and-click editors, which allow you to define workflow rules, customize fields, and create custom Web views for specific groups of users. More advanced customizations, such as adding custom behaviors and branding the user interface, can be accomplished using Visual Basic, Javascript, DHTML, and CSS.
Learn more about Census or
download a free trial
About MetaQuest
MetaQuest Software, a member of the Vector Networks Group since October 2001, provides solutions for IT Asset and Service Management, Software Development and Issue Management.
Leading companies select MetaQuest because our solutions enable support communities consisting of software developers, vendors, resellers, internal support teams, and end-users to resolve technical problems, communicate effectively, and reuse solutions. These companies are achieving quantifiable results by using MetaQuest solutions to automate the management and tracking of change, workflow, inventory, and issues.
MetaQuest technologies, which include Web-based issue tracking, and PC diagnostics, application self-healing, are available as standalone products (Census for issue tracking and Triage for eSupport), or as modules in Vector Network's flagship product, Vector IT Asset and Service Management.
Vector IT Asset and Service Management is a powerful suite of Windows-based desktop management modules for the enterprise market. The innovative, modular design of Vector IT Asset and Service Management gives IT managers the flexibility to purchase the exact combination of solutions needed to manage key tasks.
Vector IT Asset and Service Management stands out in the crowd through the integration and consistency of its various desktop management functions: inventory management, software metering, software distribution, remote control, diagnostics, and help desk issue tracking.
Vector IT Asset and Service Management allows companies to standardize software and hardware configurations, track and control assets with comprehensive inventory and auditing capabilities, and remotely diagnosis and resolve problems. The result is simplified IT support, reduced operating costs, the power to make informed IT business decisions, and the potential for significant improvements in ROI.
Further information on MetaQuest can be found at www.metaquest.com.
About Vector Networks
Based in Atlanta, Vector Networks specializes in solutions for desktop asset and service management. Its PC-Duo brand is synonymous with high-quality enterprise-grade remote control. Vector Networks solutions have been installed and supported in over 20 countries since the company's formation seventeen years ago. With development based in Montreal and a highly mobile sales and support team, the company understands the needs and challenges of multi-site organizations. Further information on Vector Networks is available on the Vector Networks Web site at www.vector-networks.com
|
